🔄 RETURN & REFUND POLICY
Your satisfaction is our priority. We want you to shop with confidence and enjoy a seamless shopping experience with us. 🤍
💰 Refund Policy
Refunds are available only in the following cases:
✅ Defective Product: If you receive a product with a manufacturing defect.
✅ Wrong Item Received: If you receive an item different from what you ordered.
If you receive a defective or incorrect product, please contact our WhatsApp support team as soon as possible. Our team will guide you through the return process.
🔄 Exchange & Store Credits
If you don’t like the product or it doesn’t suit your preference, don’t worry!
You can choose either:
• Exchange: Exchange the product for another available size, colour, or design.
• Store Credits: Receive store credits that you can use on your next purchase.
Please note: Refunds are not available for personal preference, change of mind, or if you simply don’t like the product.
⏱️ Refund Processing Time
Once we receive your returned product, our team will inspect it to verify the issue.
If the product is confirmed to be defective or the wrong item was sent, your refund will be initiated within 24–48 hours after inspection.
The time taken for the amount to reflect in your account may vary depending on your payment provider.
📦 Return Conditions
To be eligible for an exchange or refund:
• Product must be in its original condition.
• Product should be unused, unworn, and unwashed.
• Original tags and packaging must be intact.
• Return or exchange requests must be raised within 7 working days of delivery.
📲 Need Assistance?
Simply contact our WhatsApp support team for any return, exchange, or refund-related queries. We’re always here to help!
Thank you for shopping with us. Your trust means everything to us. ❤️
Shop with confidence. Shop with us. ✨
